Project 659: HR Case Management and Ticketing Solution
Resources, FAQs, & Training
We are currently building out our guides and support materials. Stay tuned for updates as we approach the launch date!
Timeline
- August 2025: Implementation project kickoff
- September 2025 – January 2026: Project planning and system development
- February 2026: User acceptance testing (UAT)
- March 2026: Training and documentation
- April 2026: HR Connect Go-Live
- Spring 2026: Launch of HR Charlie (chatbot)
Contact Us
If you have any questions about HR Connect, please contact the project team at hrconnect-group@charlotte.edu