Project 501: Information Architecture and Web Redesign

The University is currently undertaking a website information architecture and redesign project. We are working to restructure where information lives across University websites, enhancing how users navigate our sites to ensure optimal user experience.

The overarching goal of the project is to positively impact user experience throughout the University’s homepage (charlotte.edu) and other websites, commonly referred to as subdomain sites, for audiences including prospective students and their families/support systems; prospective faculty and staff; community members and University stakeholders; and current faculty, staff, and students.

Where We Are Now

University Communications and OneIT are working with the contracted vendor, Savas Labs, Inc., to execute this project successfully. The complete scope of the project includes gathering information to inform recommendations on information architecture across the University sites, recommendations for design changes on the homepage, and template design options for use on subdomains.

The Savas Labs team began Phase 1A of its work in mid-June and is contracted to lead us during other project phases through the spring of 2024. OneIT will be responsible for implementing the project’s design phase and making changes and updates to information architecture following the completion of Phase 3 in the chart below:

For Site Owners

If you are a site owner, we encourage you to share this information with the site managers you work with to maintain respective sites. At this time, there is no further action required on your part.

Next Steps

As valued stakeholders, we will update you on project milestones as we progress. When we approach milestones, you or someone from your team may be invited to participate in meetings or to complete surveys to gain more insight about your targeted audience(s), the essential information, and the call(s) to action for your area.

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Timeline